18. Promote a fair platform economy. Implement tailor-made policies to safeguard public values. Prioritise non-commercial platforms or create public platforms.
17. Combat the social and digital divide. Provide a basic digital service for people with few digital skills. Stand up for the rights of workers and for a fair distribution of income, wealth, and housing.
16. Recognise the right to meaningful human contact. We cannot outsource the care for others to robots. Contact with citizens at the government office, both online and offline, must hold the potential to lead to changes in government decisions.
15. Create lively public spaces that invite movement and encounters, and where people are not constantly monitored.
14. Organise resilience: avoid excessive dependence on digital systems, retain non-digital options, and invest in cybersecurity.
13. Technology must contribute to sustainability. Use all policy tools to accelerate the deployment of green technology. Make sure our smart city is not someone else’s environmental disaster
12. Work on a public digital infrastructure. Offer a platform to service providers, citizens' initiatives, and urban commons.
11. Set limits to decision-making by algorithms and ensure human control. Have algorithms checked for discriminatory bias, and comply with duty to state reasons.
10. Take care that government ICT systems respect the principles of good administration. Introduce the right to the central rectification of data.
9. Share data that is not traceable to a person. Such data is a public commons. Keep in mind that not all knowledge can be captured in hard data.